FAQs & Troubleshooting
Popular |
111 Results
- 1How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3I get an error message and cannot update the firmware. (Windows 10 or later)
- 4I cannot read the display clearly (the screen is too light or dark).
- 5When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 6How to install Brother software on a computer not connected to the Internet
- 7How do I create a small label?
- 8How do I clear the current format settings and/or the text on the display?
- 9How do I initialize and clear the printer to factory default settings?
- 10Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 11I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 12Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 13How to delete the registry information and files related to the printer driver
- 14Error messages do not appear when using the USB connection of my printer.
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17How do I eliminate the margin from the start or end of my label when printing?
- 18How to use the Numbering function (P-touch Editor 5.x for Windows)
- 19Printing is not possible. (USB connection)
- 20How to open the Devices and Printers window
- 21Label files saved previously are now empty.
- 22How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 23Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 24The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 25How to identify your Operating System (OS) for Windows or Mac
- 26What type of fonts can I use?
- 27How do I type accented characters?
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29The printed label contains blank horizontal lines.
- 30How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 31How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 32Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 33I connected multiple printers of the same model to one computer but can only print from one of them.
- 34How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 35How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 36The label is not printed even though I pressed the print key.
- 37Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 38I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 39P-touch Editor crashes when I open it on my Mac.
- 40My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 41Where can I download the latest P-touch Editor for Mac?
- 42I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 44P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 45Can my printer use TZ/TZe tapes?
- 46Where can I find my Brother printer's serial number?
- 47I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 48The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 49How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.