FAQs & Troubleshooting
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174 Results
- 1How do I transfer label or slip templates?
- 2The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 3How to identify your Operating System (OS) for Windows or Mac
- 4I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7Can I print from any software other than P-touch Editor? (for Windows)
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 10The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 11Where can I find my Brother printer's serial number?
- 12Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 13The paper settings specified from the server computer are not reflected on the client computer.
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15How is the print head cleaning cassette used?
- 16While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 17I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 18(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19(Video) When I print many continuous labels, part of the label data is printed twice.
- 20(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23P-touch Editor crashes when I open it on my Mac.
- 24Can my printer use TZ/TZe tapes?
- 25How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26How to open the Devices and Printers window
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 29Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 32How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 35The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 36Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 37The message "Appropriate cassette not installed." is displayed. What should I do?
- 38Where can I download the latest P-touch Editor for Mac?
- 39Are there any drivers available for FreeBSD? (Linux®)
- 40How do I change the setting of "mm" and "inches"? (P-touch Editor Lite LAN)
- 41The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 42I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 43Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 44I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 45How to identify the printer's firmware version
- 46Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 47How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 48I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 49The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 50The top and base layers of the laminated tape are misaligned.