FAQs & Troubleshooting
Latest |
161 Results
- 122/03/2024How do I transfer label or slip templates?
- 218/10/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 318/10/2023How to open the Devices and Printers window
- 418/10/2023How do I uninstall the printer driver?
- 518/10/2023How to identify your Operating System (OS) for Windows or Mac
- 618/10/2023Printing is not possible. (USB connection)
- 712/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 812/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 912/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1012/06/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 1112/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1212/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1312/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1412/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1512/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 1612/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 1712/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 1812/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 1912/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2012/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2112/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2212/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2312/06/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 2412/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 2512/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 2612/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2712/06/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 2812/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2912/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 3012/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 3112/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 3212/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 3312/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 3412/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3512/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 3612/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 3712/04/2023Where can I find my Brother printer's serial number?
- 3801/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 3901/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 4021/10/2022Using Web Based Management
- 4113/10/2022Where can I download the latest P-touch Editor for Mac?
- 4223/05/2022While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 4318/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 4402/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4526/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 4626/04/2022I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 4718/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4831/03/2022How to delete the registry information and files related to the printer driver
- 4928/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 5028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)