FAQs & Troubleshooting
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144 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 5The paper settings specified from the server computer are not reflected on the client computer.
- 6The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 7Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 8When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 10How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 11How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 14Where can I download the latest P-touch Editor for Mac?
- 15I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 16Adding a custom media size for continuous tape / roll (Linux®)
- 17How do I uninstall the printer driver?
- 18How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 19The driver downloaded from the website cannot be installed.
- 20How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 24How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 25I have an occasional printing problem.
- 26Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 27Are there any drivers available for FreeBSD? (Linux®)
- 28Some of the print options in OpenOffice do not work. (Linux®)
- 29Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 30How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 31Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 32The tape got jammed or stuck in the printer.
- 33How can I print data directly from Access 2010?
- 34Can I directly operate my printer from a self-developed application software and print a label?
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 37How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How to identify your Operating System (OS) for Windows or Mac
- 39When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 40Printing is not possible. (P-touch Editor 5.0 for Mac)
- 41I cannot find the template files. (P-touch Editor 3.x for Mac)
- 42How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 43I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 44The driver installation finished successfully but I cannot print. (Linux®)
- 45The printing position shifts vertically or horizontally. (Linux®)
- 46I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 47I cannot print from GIMP on Linux.
- 48Large characters are printed incorrectly. (Linux®)
- 49The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 50Disable or reconfigure SELinux. (Linux®)