FAQs & Troubleshooting
![]() |
Popular |
84 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2Printing is not possible. (USB connection)
- 3How do I change the character style in the middle of the line?
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 6What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 7Where can I find my Brother printer's serial number?
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 10How do I clear the display?
- 11How do I calibrate a label length?
- 12How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 13How do I transfer label or slip templates?
- 14I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 15How do I change the label length?
- 16How do I type an uppercase letter?
- 17How do I create multiple blocks?
- 18How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 20How can I print multiple copies of a label?
- 21How do I reset the machine to the default settings?
- 22(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 23How to open the Devices and Printers window
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25Can I directly operate my printer from a self-developed application software and print a label?
- 26How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 27How do I transfer label templates with P-touch Transfer Express?
- 28How to delete the registry information and files related to the printer driver
- 29How do I change the character size?
- 30How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 31How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 32How do I transfer templates or other data from the computer to the printer?
- 33How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 34Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36The fabric tape became detached after washing.
- 37(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How to identify your Operating System (OS) for Windows or Mac
- 39How do I make a label with a barcode?
- 40How do I print vertically?
- 41How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 42The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44How to enter the Transfer mode
- 45I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 46The display remains blank after the power is turned on.
- 47Error messages do not appear when using the USB connection of my printer.
- 48The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 49How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 50How do I adjust the tape margin?