FAQs & Troubleshooting
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106 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 5The text cannot be printed as specified.
- 6When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 7Why doesn't my machine turn on when the Power key is pressed?
- 8The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 9Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 10The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 11Can my printer use TZ/TZe tapes?
- 12How do I use a template? (P-touch Editor 5.1 for Mac)
- 13The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 14(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16The driver downloaded from the website cannot be installed.
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18Where can I find my Brother printer's serial number?
- 19When I try to print a label, it comes out blank. (for Mac)
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21How to open the Devices and Printers window
- 22How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 23How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 24How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 25I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 26Can I directly operate my printer from a self-developed application software and print a label?
- 27I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 28The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 29I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 30The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 31The top and base layers of the laminated tape are misaligned.
- 32How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 33(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 34Why does my machine display "Line Limit!" when I press the Enter key?
- 35The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 36Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 37Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 38(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 39(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 40How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 41(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 42The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 43How do I use a template? (P-touch Editor 5.0 for Mac)
- 44P-touch Editor crashes when I open it on my Mac.
- 45Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 46My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 47I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 48I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 49I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)