FAQs & Troubleshooting
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123 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 4How do I reset the machine to the default settings?
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9The top and base layers of the laminated tape are misaligned.
- 10(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11How do I create name badges by joining "First Name" and "Last Name" fields together?
- 12How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 13How do I make a label with a barcode?
- 14How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 15Why do stripes appear on my label?
- 16Where can I find my Brother printer's serial number?
- 17P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 18How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 19The tape got jammed or stuck in the printer.
- 20"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 21I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 24How do I print multiple lines and how many lines can I print?
- 25Why doesn't my machine turn on when the Power key is pressed?
- 26The driver downloaded from the website cannot be installed.
- 27The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 28How do I use a template? (P-touch Editor 5.1 for Mac)
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 32The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 33(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34Can I directly operate my printer from a self-developed application software and print a label?
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36The text cannot be printed as specified.
- 37How do I clear the current format settings and/or the text on the display?
- 38When I try to use the database function, an application error occurs.
- 39How to use the "Auto Format" function.
- 40How do I type accented characters?
- 41How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 42When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 43How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 44How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 46What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 47I connected multiple printers of the same model to one computer but can only print from one of them.
- 48I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 49I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 50(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)