FAQs & Troubleshooting
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67 Results
- 1Printing is not possible. (USB connection)
- 2Where can I find my Brother printer's serial number?
- 3How to use a 9/64" (3.5 mm) wide tape
- 4How do I change the size of characters?
- 5I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7The top and base layers of the laminated tape are misaligned.
- 8How do I type an uppercase letter?
- 9How to identify your Operating System (OS) for Windows or Mac
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11Why does my machine display "CUTTER ERROR!"?
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14How do I create name badges by joining "First Name" and "Last Name" fields together?
- 15Can my printer use TZ/TZe tapes?
- 16The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 17How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 18How to open the Devices and Printers window
- 19The tape got jammed or stuck in the printer.
- 20The fabric tape became detached after washing.
- 21Can I directly operate my printer from a self-developed application software and print a label?
- 22The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 23How do I uninstall the printer driver?
- 24How to delete the registry information and files related to the printer driver
- 25How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 26How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 27When I press the print key, the power turns off.
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 30Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 31What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 32How do I transfer templates or other data from the computer to the printer?
- 33How do I print vertical text? (P-touch Editor 5.x for Windows)
- 34How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 35How to use the Sequential Numbering function
- 36Why do stripes appear on my label?
- 37I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 38P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 39How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 40Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 41How do I transfer label or slip templates?
- 42Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 43How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 44I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 45The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 46What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 47The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 48I connected multiple printers of the same model to one computer but can only print from one of them.
- 49I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 50How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
