FAQs & Troubleshooting
Popular |
195 Results
- 1The printer stops while printing, or the tape is cut in the middle of the text.
- 2Can I check the printer's usage log?
- 3How do I connect the printer to my computer via Wi-Fi®?
- 4I cannot establish a connection using Wireless Direct.
- 5Using the Printer Setting Tool (for Windows)
- 6I cannot print using a HSe cassette.
- 7Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9How can I connect the printer and my Android™ mobile device wirelessly?
- 10Where can I download the latest P-touch Editor for Mac?
- 11What iOS mobile application can I use?
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 14How do I uninstall the printer driver?
- 15Where can I find my Brother printer's serial number?
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17When printing from an application, the application's "Collate" setting does not work correctly.
- 18Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 19What are WPA-PSK/WPA2-PSK, TKIP and AES?
- 20How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 21When I try to print the printer information, the red lamp flashes and the print does not start.
- 22Where can I download Brother iPrint&Label? (iPrint&Label)
- 23Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 24How is the print head cleaning cassette used?
- 25Creating a label using P-touch Editor Lite
- 26How can I create a barcode label? (iPrint&Label)
- 27Installing the software
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29What Android™ mobile application can I use?
- 30When the NFC reader of my Android™ device is tapped against the NFC logo on the P-touch, the device is recognized but cannot connect to the P-touch.
- 31Where can I find the printer's network settings, such as IP address?
- 32The label does not cut well.
- 33Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 34The paper settings specified from the server computer are not reflected on the client computer.
- 35I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 36Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 37How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 38How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 39Printing is not possible. (USB connection)
- 40P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 41(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42How to create serialized labels (Pro Label Tool)
- 43When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 44(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 45The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 46Open LBX files created in P-touch Editor in Pro Label Tool
- 47How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 48How to install Brother software on a computer not connected to the Internet
- 49How to open the Devices and Printers window
- 50When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.