FAQs & Troubleshooting
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365 Results
- 1Replace Drum
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A4/Letter paper
- 4The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Paper is Jammed in the Back of the Machine
- 8(Video) Replace the Toner Cartridge
- 9Set the Number of Rings Before the Machine Answers (Ring Delay)
- 10Confirm the results about faxes that I sent and received.
- 11Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12(Video) Paper is Jammed in the 2-sided Tray
- 13(Video) Paper is Jammed in the Paper Tray
- 14Paper is Jammed in the MP tray
- 15What can happen if the wrong paper is used in your machine.
- 16Print on envelopes, labels, or thick paper from the manual feed slot.
- 17Image skewed
- 18Load and Print Envelopes Using the MP Tray
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20(Video) Enable the Brother machine's network interface.
- 21Enlarge or Reduce Copied Images
- 22Black toner marks across the page
- 23Faint
- 24Black lines down the page
- 25Brother iPrint&Scan cannot find my Brother machine (macOS)
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27Set Telephone Line Compatibility for Interference and VoIP Systems
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 31The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 32(Video) Enlarge or Reduce Copied Images
- 33(Video) Paper is Jammed inside the Machine
- 34(Video) Change the Language on the LCD
- 35I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37Clean the Machine
- 38Change the Fax Forwarding Number
- 39(Video) Save Scanned Data to a Folder as a PDF File
- 40Send an Email Securely Using SSL/TLS
- 41Protect your Brother machine against unauthorised access over the network
- 42(Video) Set up your Brother machine
- 43I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 44Printing/ Scanning with a mobile device
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Reduce Printing Noise
- 47The printer status is Offline or Paused.
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 49(Video) Reset Your Brother Machine
- 50The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.