FAQs & Troubleshooting
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- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Where can I find my Brother printer's serial number?
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6How do I install/change the RD roll?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8What iOS mobile application can I use?
- 9How do I transfer label templates with P-touch Transfer Express?
- 10Printing is not possible. (USB connection)
- 11How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16How do I transfer label or slip templates?
- 17How do I reset network setting?
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19Using the Device Settings (for Windows)
- 20(Video) When I print many continuous labels, part of the label data is printed twice.
- 21When I print many continuous labels, part of the label data is printed twice.
- 22How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 23Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 24Creating a label with OpenOffice (Linux®)
- 25Installing a CA certificate
- 26The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 27The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 28The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 29How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 30The driver downloaded from the website cannot be installed.
- 31Uninstalling the printer drivers (Linux®)
- 32Creating a label with GIMP (Linux®)
- 33Adding a custom media size for continuous tape (Linux®)
- 34How to open the Devices and Printers window
- 35How to identify the printer's firmware version
- 36The media cannot be fed to the beginning of a label.
- 37I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 38How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 39The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 40How to delete the registry information and files related to the printer driver
- 41How do I clean my machine?
- 42How to identify your Operating System (OS) for Windows or Mac
- 43When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 44When I print a long label or many labels continuously, printing suddenly stops.
- 45How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 46I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 47What Android™ mobile application can I use?
- 48P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 49The paper settings specified from the server computer are not reflected on the client computer.
- 50My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)