FAQs & Troubleshooting
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197 Results
- 1I cannot install the printer driver.
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3I cannot print.
- 4The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6How do I transfer label templates with P-touch Transfer Express?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 10Where can I find my Brother printer's serial number?
- 11Installing the software
- 12How do I transfer label or slip templates?
- 13The power button does not light up.
- 14I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 15Where can I download the latest P-touch Editor for Mac?
- 16I got an error while installing the printer driver. (Linux®)
- 17How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 182-color Printing is not possible.
- 19Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 20P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 21I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 22The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 26How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 27Using the Printer Setting Tool (for Mac)
- 28Poor print quality when printing on narrow labels. (iPrint&Label)
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 31I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 32How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 33(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 34(Video) 2-color Printing is not possible.
- 35What Android™ mobile application can I use?
- 36Where can I download Brother iPrint&Label? (iPrint&Label)
- 37Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 38Printing is not possible. (USB connection)
- 39I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 40How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 43My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 44Uninstalling the printer drivers (Linux®)
- 45(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 47How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 48Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 49Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 50Which label printers are compatible with iPrint&Label? (iPrint&Label)