FAQs & Troubleshooting
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159 Results
- 1Curled or wavy
- 2Jam Tray 1 or Jam Tray 2
- 3I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 4Envelope creases
- 5Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 6Replace Toner
- 7Cover is Open
- 8Can I print from DOS applications?
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Can I print on transparencies e.g. for overhead projectors?
- 11Replace Laser
- 12The printer status is Offline or Paused.
- 13Manual Feed
- 14Curled
- 15How can I change the printer settings?
- 16Print a Printer Settings page.
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 19Replace Fuser
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23Can I use AirPrint with my Brother machine?
- 24How to identify your Operating System (OS).
- 25I cannot print from my computer via USB.
- 26Is my Brother machine compatible with third party print servers?
- 27Smudges on printed pages (Poor fixing)
- 28What kind of paper can I use?
- 29Wrinkles or creases
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31Print on labels and envelopes from the MP tray.
- 32Page skewed
- 33The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 34Print command (LPR) (Linux)
- 35I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 36I am unable to print from a client PC to a printer on a print server. (Linux)
- 37I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 38The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 39Jam Duplex
- 40Jam Rear
- 41Jam Inside
- 42Jam MP Tray
- 43When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 44What do the LED indications mean?
- 45Gray background
- 46Replace Drum
- 47Cannot print after a Windows 10 update (June 2020)
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50The driver installation finished successfully but I cannot print. (Linux)