FAQs & Troubleshooting
Popular |
154 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2Can I print from or scan to Android™ Smartphone?
- 3The printer status is Offline or Paused.
- 4What is the BROWNIE software?
- 5Print on envelopes.
- 6The machine does not print anything.
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9The paper is skewed when it's printed.
- 10How can I change the IP address using the ARP and PING commands?
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13How do I perform a factory reset?
- 14What driver package format is supported by my Linux distribution?
- 15Change the printer driver settings (Windows/macOS)
- 16The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 17The printer prints unexpectedly or it prints garbage.
- 18I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 19Can I print from DOS applications?
- 20When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 21When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24How to identify your Operating System (OS).
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 26I cannot print from my computer via network. (For Windows)
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28Does NC-2200w work with Windows Vista?
- 29What kind of paper should I avoid?
- 30What kind of envelopes should I avoid?
- 31How do I monitor the status of the printer?
- 32Using the PING command to troubleshoot problems.
- 33The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 34What can happen if the wrong paper is used in your machine.
- 35How do I install additional memory?
- 36The image is ghosted.
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38What is the Network Shared printing?
- 39How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 40How do I use the Quick Print Setup Utility?
- 41Black toner marks appear across the page.
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47All print jobs are aborted and nothing is printed. (Linux)
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 50Delete print jobs from the print queue.