FAQs & Troubleshooting
![]() |
Popular |
142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 3How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 4How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 5How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 6How to use the Round frame (PRPRFK1) [Video instructions]
- 7How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 8How to Embroider on Clothes. [Video instructions]
- 9How to Embroider on Bag. [Video instructions]
- 10Maintenance (Oiling the machine) [ Video ]
- 11Maintenance (Cleaning around the needle plate) [ Video ]
- 12The pattern transferred from the Artspira app does not appear on the screen of the machine
- 13Introducing Brother My Stitch Monitor application
- 14The App shows the message "Settings screen".
- 15"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 16How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 17How to use the the versatile magnetic frame [Video instructions]
- 18The App shows the message "No Supported Machines Found".
- 19"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 20How to set up the cap frame. [Video instructions]
- 21How to Embroider on Cap. [Video instructions]
- 22Maintenance (Clean the hook) [ Video ]
- 23There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 24M3124301 appears on the Artspira app screen.
- 25Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 26M2102501 appears on the Artspira app screen.
- 27Loops appear on the surface of the fabric when embroidering.
- 28"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 29How to Embroider on Shoes. [Video instructions]
- 30The bobbin thread breaks.
- 31I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 32Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 33"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 34How do I wind the bobbin?
- 35Maintenance (Cleaning the bobbin case) [ Video ]
- 36M5612301 appears on the Artspira app screen.
- 37How to link accounts
- 38How to stop "Send usage information to help improve Brother products and services"
- 39"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 40How to find the security information (SSID and network key) for your home network
- 41"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 42Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 43"Picker error" message appears on the LCD. What does it mean?
- 44E92001 appears on the Artspira app screen.
- 45M4345001 appears on the Artspira app screen.
- 46Data cannot be saved to a USB flash drive
- 47There is no machine that can be transferred
- 48How to connect your machine and transfer data to Artspira
- 49List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 50M5541001 appears on the Artspira app screen.