FAQs & Troubleshooting
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39 Results
- 1What does "NG" on the Transmission Verification Report mean?
- 2Can an External Answering Device(TAD) be used instead of the built-in one?
- 3How do I connect an External Telephone?
- 4What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 5How does the "FAX/TEL" Mode work?
- 6What is Distinctive Ring and how do I program it?
- 7Can I confirm that the FAX was sent correctly?
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11How do I set up a answering machine (TAD) to work on the same line as the fax?
- 12How do I replace the ribbon?
- 13How do I clean the Scanner to improve the copy or fax quality?
- 14Can I print from or scan to Android™ Smartphone?
- 15"DOCUMENT JAM" error appears on the LCD. What should I do?
- 16I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 17I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 18Why can't I copy or send? All the keys just beep 3 times.
- 19Can I connect my External Answering Device in another room and still receive faxes?
- 20How do I program the date and time?
- 21Do I need a telephone line to send and receive faxes with my Brother machine?
- 22How do I clean the print head?
- 23I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 24Can I print a report that will show a listing of faxes I sent and received?
- 25How do I know which receive mode to select?
- 26I am experiencing problems sending a fax, what can I do?
- 27Why are my sent faxes always received with a black vertical line down the page?
- 28My Brother machine has no power.
- 29I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 30How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 31What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 32How can I clear the "PAPER JAM" error message?
- 33How do I print the received faxes that are stored in memory? (Fax Storage)
- 34How do I improve the copy or fax quality?
- 35When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 36Can I reduce the size of a received fax on this machine?
- 37When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 38My FAX/MFC will not Dial. Why?
- 39Vertical streaks appear in my copies.