FAQs & Troubleshooting
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235 Results
- 1Document Jam (With Video Instructions)
- 2Replace Drum
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Jam Rear (With Video Instructions)
- 6The printer status is Offline or Paused.
- 7When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 8(Video) Replace Toner
- 9Set up your Brother machine on a wireless network.
- 10(Video) Load A4/Letter paper
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12Clean the drum unit
- 13Load paper in the paper tray
- 14Can I print from or scan to Android™ Smartphone?
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21What kind of envelopes and labels are recommended for printing?
- 22Printing/ Scanning with a mobile device
- 23Copied images or documents appear lighter or darker than the original document.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26(Video) Update the Driver or Firmware for your Brother machine
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28(Video) Connect telephone line and power cords
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 32Manual Feed
- 33Wrinkles or creases
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37How to identify your Operating System (OS).
- 38Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 39TONER ENDED
- 40Scan multiple pages into one file instead of each scan being saved as a separate file.
- 41What is the recommended paper?
- 42(Video) Unpack your Brother machine
- 43I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 44I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 45I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 46Connect your Brother machine to your mobile device via a wireless router or access point.
- 47Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 48What is Brother iPrint&Scan?
- 49Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 50Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.