FAQs & Troubleshooting
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340 Results
- 151Drum End Soon
- 152I am having a problem receiving faxes.
- 153How do I clear the message "Jam Inside" from the LCD display?
- 154How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 155How do I clean the laser scanner windows?
- 156When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 157The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 158When receiving a a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 159Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 160Can I use non-Brother or third party supplies with the Brother machine?
- 161Can I print from DOS applications?
- 162Clear the message "Awaiting Redial"
- 163What does "COMM.ERROR" on the LCD display mean?
- 164What is the "Station ID" and how do I set it?
- 165What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 166The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 167When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 168When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 169How do I install the Optional Tray Unit?
- 170What is the BRAdmin Professional software used for?
- 171What is the recommended paper?
- 172I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 173I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 174Paper size settings are unavailable when I print from OpenOffice (Linux)
- 175My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 176The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 177Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 178When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 179I cannot scan when using SELinux (Security-Enhanced Linux)
- 180I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 181Uninstall the scanner driver. (Linux)
- 182Uninstall Scan-key-tool. (Linux)
- 183I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 184Send a fax using PC-FAX with LPD/LPRng (Linux)
- 185Firewall port requirements of the Scan Key Tool (Linux)
- 186Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 187Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 188Install PaperPort™ 12SE / 14SE onto Windows 10.
- 189Open the Status Monitor
- 190Open the Control Panel (For Windows)
- 191Install the built-in drivers (For Windows 8 and Windows 10)
- 192The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 193Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 194Open the "Scanners and Cameras" and Properties.
- 195What is the difference between the toner cartridge and the drum unit?
- 196When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 197Prevent unauthorized access to my Brother machine.
- 198Discover the MAC address of the Brother network card
- 199I am sharing my Brother machine. I can print but cannot scan.
- 200Is my Brother machine compatible with third party print servers?