FAQs & Troubleshooting
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287 Results
- 151"Offline" appears on the Status Monitor.
- 152Open the Status Monitor
- 153Open the Control Panel (For Windows)
- 154Install the built-in drivers (For Windows 8 and Windows 10)
- 155A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 156Windows 7 Support Information
- 157Is my Brother machine compatible with third party print servers?
- 158I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 159I cannot scan via USB. (Mac OS X)
- 160I want to know more information about the advanced features of my Brother machine.
- 161Create or view a XML Paper Specification document
- 162How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 163When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 164Scan a document in Mac OS X 10.6.
- 165Scan a document from a Windows XP application
- 166The keys on the control panel do not respond.
- 167How do I clean the laser scanner windows?
- 168How do I clear the message "MFC is Busy" or "Connect Failure"?
- 169Printouts have wrinkles.
- 170I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 171How do I know the current network configuration?
- 172I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 173Configure and use the Scan Key Tool (Linux)
- 174I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 175Paper size settings are unavailable when I print from OpenOffice (Linux)
- 176Large characters are printed incorrectly. (Linux)
- 177The driver installation finished successfully but I cannot print. (Linux)
- 178I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 179Delete a network scanner entry. (Linux)
- 180I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 181Pre-Required Procedures (Linux)
- 182Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 183Install PaperPort™ 12SE / 14SE onto Windows 10.
- 184Windows 10 Support Information
- 185Check the firmware version.
- 186I cannot find some option in the Printing preferences. (For Windows)
- 187Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 188Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 189Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 190Can I use AirPrint with my Brother machine?
- 191How to identify your Operating System (OS).
- 192Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 193Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 194Locate files scanned with ControlCenter2 (For Macintosh)
- 195When I scan a document using ControlCenter, the scanned file size is too big.
- 196The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 197"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 198How do I clear the message "No Waste Toner"?
- 199I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 200How do I clear the message "Print Unable 32" from the LCD display?