FAQs & Troubleshooting
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290 Results
- 151I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 152My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 153The downloaded driver's name is different from my machine's name. (Linux)
- 154I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 155Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 156When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 157I cannot scan when using SELinux (Security-Enhanced Linux)
- 158Delete a network scanner entry. (Linux)
- 159Important points for specifying the scan area (Linux)
- 160Uninstall the scanner driver. (Linux)
- 161Uninstall Scan-key-tool. (Linux)
- 162How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 163All print jobs are aborted and nothing is printed. (Linux)
- 164I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 165Uninstall printer drivers (Linux)
- 166Windows 10 Support Information
- 167Open the Control Panel (For Windows)
- 168Install the built-in drivers (For Windows 8 and Windows 10)
- 169The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 170Open the "Scanners and Cameras" and Properties.
- 171Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 172Set the Brother machine to prevent public access to certain features.
- 173What is the Network Shared printing?
- 174I cannot print from my computer via USB.
- 175I am sharing my Brother machine. I can print but cannot scan.
- 176I can print but cannot scan via network. (For Windows)
- 177Check the IP addresses of your PC and the Brother machine
- 178Is my Brother machine compatible with third party print servers?
- 179Why doesn't my Brother machine have a dial tone?
- 180Verify if the Brother machine has a dial tone
- 181I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 182Scan a document from the Windows Vista Photo Gallery
- 183The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 184PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 185When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 186I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 187My Brother machine has no power.
- 188I cannot use the "Modules Update" button on Web BRAdmin.
- 189How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
- 190How do I clean the scanner glass?
- 191I'm scanning multiple pages to be emailed to one email address using Scan to Email from the Brother Control Center 2.0. An email message is being created for each page.
- 192Scan a document using "Scanner and Camera Wizard" in Windows XP
- 193Scan an image and insert it in a Windows XP application
- 194Scan a document from a Windows Vista application
- 195Scan a document from a Windows XP application
- 196How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
- 197When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 198Print a report that will show a listing of faxes I sent and received
- 199I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 200I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?