FAQs & Troubleshooting
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338 Results
- 151Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 152Scan a document in Mac OS X 10.7.
- 153Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 154Scan an image and insert it in a Windows XP application
- 155How do I clear the message "Unable to ..." or "... Unable" ?
- 156When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 157Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 158When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 159The keys on the control panel do not respond.
- 160How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 161Is there any way to reduce Ink consumption when printing from my computer?
- 162I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 163When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 164The LCD displays an error code (number). What does it mean?
- 165I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 166Uninstall the Brother Software and Drivers (Windows)
- 167I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 168While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 169I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 170I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 171I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 172I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 173I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 174I cannot install the driver when using the Driver Install Tool. (Linux)
- 175I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 176Configure and use PC-FAX (CUPS) (Linux)
- 177What driver package format is supported by my Linux distribution?
- 178Cannot print after a Windows 10 update (June 2020)
- 179The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 180I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 181When I print images, the quality is not good (Linux)
- 182Paper size settings are unavailable when I print from OpenOffice (Linux)
- 183The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 184"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 185I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 186Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 187The driver installation finished successfully but I cannot print. (Linux)
- 188Print command (LPR) (Linux)
- 189When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 190I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 191When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 192Important points for specifying the scan area (Linux)
- 193How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 194All print jobs are aborted and nothing is printed. (Linux)
- 195I am unable to print from a client PC to a printer on a print server. (Linux)
- 196To install the printer driver easily using a tool. (Linux)
- 197I want to print using CUPS while keeping SELinux enabled. (Linux)
- 198Uninstall printer drivers (Linux)
- 199Pre-Required Procedures (Linux)
- 200I get a TS error when trying to print on a wireless network.