FAQs & Troubleshooting
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- 151Scan a document using Brother iPrint&Scan. (macOS only)
- 152Install BookScan & Whiteboard Suite onto Windows 10.
- 153Check the firmware version.
- 154Open the "Scanners and Cameras" and Properties.
- 155A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 156Important points you need to confirm before configuring your Brother machine for a wireless network.
- 157Print the WLAN report
- 158Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 159Scan a document and e-mail it as an attachment. (For Windows)
- 160After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 161What is the Network Shared printing?
- 162Discover the MAC address of the Brother network card
- 163Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 164Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 165Can I print directly onto DVDs or CDs?
- 166I cannot scan via USB. (Mac OS X)
- 167When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 168Is there a Brother machine which is compatible with Mac Airport stations?
- 169My Brother machine feeds multiple sheets of paper at a time.
- 170Why is it necessary for my machine to go through regular cleaning cycles?
- 171I'm using Windows XP. I cannot scan with the USB cable.
- 172Make a two-sided copy. (Duplex)
- 173In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 174Scan an image and insert it in a Windows XP application
- 175The keys on the control panel do not respond or triple beep when I press them.
- 176Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 177I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 178Where do I find manuals for my Brother machine?
- 179Uninstall the Brother Software and Drivers (Windows)
- 180I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 181I cannot install the driver when using the Driver Install Tool. (Linux)
- 182I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 183I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 184When I print images, the quality is not good (Linux)
- 185My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 186The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 187Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 188Uninstall printer drivers (Linux)
- 189Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 190How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 191Windows 10 Support Information
- 192The scanner cover support has come off. (With Video Instructions)
- 193How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 194When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 195(Video) Unpack your Brother machine
- 196(Video) Connect the cords
- 197Scan from the Brother iPrint&Scan application using Windows Phone.
- 198Open the Status Monitor
- 199Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 200I cannot find some option in the Printing preferences. (For Windows)