FAQs & Troubleshooting
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269 Results
- 101Set the Machine to Power Off Automatically
- 102Sleep
- 103Protect your Brother machine against unauthorised access over the network
- 104Combine multiple scanned documents into a single file with PaperPort™
- 105Open the Status Monitor
- 106Delete print jobs from the print queue.
- 107Copy an ID Card
- 108Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 109Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 110Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 111Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 112What is Brother Web Connect?
- 113Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 114Out of Fax Memory
- 115Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 116Low Temperature
- 117Unable to Scan / Scan Unable
- 118Receive faxes on the computer for Windows (PC-FAX Receive)
- 119I cannot print from my computer via USB.
- 120Unable to Print XX
- 121I cannot scan via USB. (macOS)
- 122Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 123When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 124Why is it necessary for my machine to go through regular cleaning cycles?
- 125When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 126In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 127Forward a fax to another fax machine when my machine has a mechanical issue.
- 128Out of Memory
- 129Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 130I am having an issue receiving faxes.
- 131Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 132Clean the Scanner
- 133Reset the Network Settings to Factory Default
- 134What is the recommended paper?
- 135What is the default password for my Brother machine?
- 136I cannot connect my machine to a Windows 11 computer via USB.
- 137Uninstall printer drivers (Linux)
- 138Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 139Turn Off the Show Status Monitor Feature (Windows®)
- 140Remove Paper Scraps Jammed in the ADF
- 141Document is Jammed in the Top of the ADF Unit
- 142Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 143Scan to Email Attachment
- 144Scan to an Editable Text File Using OCR
- 145Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 146Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 147Save Scanned Data to a Folder as a PDF File
- 148Install PaperPort™ 12SE / 14SE (Windows)
- 149Printing result in Windows Photo Viewer is light.
- 150Enable the Brother machine's network interface.