FAQs & Troubleshooting
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251 Results
- 101Copy on Both Sides of the Paper (2-sided Copy)
- 102I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 103I am having a problem receiving faxes.
- 104The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 105I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 106White lines down the page
- 107White lines, bands or ribbing across the page
- 108White lines across the page
- 109Faint
- 110Turn the Toner Save Mode on or off.
- 111I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 112I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 113Configure the Scan to Email Feature (Linux)
- 114Cannot print after a Windows 10 update (June 2020)
- 115The downloaded driver's name is different from my machine's name. (Linux)
- 116When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 117Delete a network scanner entry. (Linux)
- 118I am unable to print from a client PC to a printer on a print server. (Linux)
- 119Update the Driver or Firmware for your Brother machine
- 120I cannot print on a wireless (Wi-Fi) network (Windows)
- 121How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 122A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 123Possible solutions for print quality issues
- 124Protect your Brother machine against unauthorised access over the network
- 125Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 126Scan from the Brother iPrint&Scan application using Windows Phone.
- 127Delete print jobs from the print queue.
- 128Download a file from the "Downloads" section and save it to Windows 8 computer.
- 129I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 130Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 131Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 132Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 133Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 134What is the difference between the toner cartridge and the drum unit?
- 135How to identify your Operating System (OS).
- 136Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 137Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 138I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 139Scan Unable xx
- 140Change the printer driver settings (Windows/macOS)
- 141Copied images or documents appear lighter or darker than the original document.
- 142Print both sides of paper or a booklet automatically
- 143Toner Low or Prepare New Toner Cartridge
- 144My Brother machine has no power.
- 145Drum !
- 146I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 147Envelope creases
- 148Clean the corona wire
- 149The faxes I send are always received with a black vertical line down the page.
- 150What is the recommended paper?