FAQs & Troubleshooting
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288 Results
- 101How do I know which receive mode to select?
- 102Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 103How do I clear the message "MFC is Busy" or "Connect Failure"?
- 104The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 105I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 106Why doesn't the machine answer when receiving a call?
- 107Can I reduce the size of a received fax on this machine?
- 108Can I use non-Brother or third party supplies with the Brother machine?
- 109I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 110What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 111Can I print using the IPP protocol on Windows XP?
- 112The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 113Replace the toner cartridge
- 114I'm using Macintosh. What is the PreScan option used for?
- 115How do I know the current network configuration?
- 116I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 117I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 118I cannot install the driver when using the Driver Install Tool. (Linux)
- 119I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 120Configure and use the Scan Key Tool (Linux)
- 121The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 122The downloaded driver's name is different from my machine's name. (Linux)
- 123The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 124Large characters are printed incorrectly. (Linux)
- 125The driver installation finished successfully but I cannot print. (Linux)
- 126Print command (LPR) (Linux)
- 127I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 128I cannot scan when using SELinux (Security-Enhanced Linux)
- 129Uninstall Scan-key-tool. (Linux)
- 130Print command (cupswrapper) (Linux)
- 131I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 132I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 133Send a fax using PC-FAX with LPD/LPRng (Linux)
- 134When printing with monochrome laser printer, the print position shifts. (Linux)
- 135Uninstall printer drivers (Linux)
- 136Check the firmware version.
- 137Open the "Scanners and Cameras" and Properties.
- 138What is the difference between the toner cartridge and the drum unit?
- 139Delete the faxes stored in my Brother machine's memory.
- 140The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 141Send a fax
- 142I cannot print from my computer via network. (For Macintosh)
- 143Check the IP addresses of your PC and the Brother machine
- 144I can receive a fax, but cannot receive a telephone call.
- 145Is my Brother machine compatible with third party print servers?
- 146Verify if the Brother machine has a dial tone
- 147I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 148Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 149I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 150How can I program my Brother machine's electronic cover page?