FAQs & Troubleshooting
![]() |
Popular |
305 Results
- 101Is there a way to view how much ink is remaining?
- 102I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 103The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 104What is Multi-Function Link Pro Suite?
- 105Uninstall the drivers (Windows)
- 106I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 107I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 108I'm unable to access the memory (media) card in the media slot. What can I do?
- 109I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 110I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 111I cannot install Brother drivers on Debian 10 or later (Linux)
- 112Configure the Scan to Email Feature (Linux)
- 113Configure and use the Scan Key Tool (Linux)
- 114What driver package format is supported by my Linux distribution?
- 115Scan using XSane or GIMP (Linux)
- 116The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 117I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 118Paper size settings are unavailable when I print from OpenOffice (Linux)
- 119Large characters are printed incorrectly. (Linux)
- 120I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 121When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 122I cannot scan when using SELinux (Security-Enhanced Linux)
- 123I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 124I installed scan-key-tool, but it does not work. (Linux)
- 125When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 126When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 127Command List of brscan. (Linux)
- 128Delete a network scanner entry. (Linux)
- 129Important points for specifying the scan area (Linux)
- 130Uninstall Scan-key-tool. (Linux)
- 131How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 132Print command (cupswrapper) (Linux)
- 133All print jobs are aborted and nothing is printed. (Linux)
- 134I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 135I am unable to print from a client PC to a printer on a print server. (Linux)
- 136I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 137I want to print using CUPS while keeping SELinux enabled. (Linux)
- 138Uninstall printer drivers (Linux)
- 139Firewall port requirements of the Scan Key Tool (Linux)
- 140I get a TS error when trying to print on a wireless network.
- 141Set up your Brother machine on a wireless network.
- 142I cannot print using my Brother machine on a wireless network (Windows)
- 143I cannot print using my Brother machine on a wireless network (Mac)
- 144Windows 10 Support Information
- 145I cannot save a file downloaded from the Brother support website (For Windows)
- 146Check the firmware version.
- 147Delete print jobs from the print queue.
- 148Download a file from the "Downloads" section and save it to Windows 8 computer.
- 149Open the Control Panel (For Windows)
- 150The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)