FAQs & Troubleshooting
Latest |
208 Results
- 10125/03/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 10225/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 10325/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 10425/03/2016What is the Network Shared printing?
- 10525/03/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 10625/03/2016Discover the MAC address of the Brother network card
- 10725/03/2016Can I print from or scan to Android™ Smartphone?
- 10824/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 10923/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 11023/03/2016What can happen if the wrong paper is used in your machine.
- 11123/03/2016What is the BRAdmin Professional software used for?
- 11210/11/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 11325/08/2015What type(s) of connections can I use with my Brother machine and a wireless network?
- 11403/04/2015Clear paper jams
- 11508/01/2015The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 11627/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 11725/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11819/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11909/06/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 12017/01/2014I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 12117/01/2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 12230/10/2013The printer prints unexpectedly or it prints garbage data.
- 12323/10/2013Carry out calibration to improve the color density
- 12421/08/2013Clean the drum unit
- 12521/08/2013Replace Belt unit
- 12620/08/2013Replace WT (waste toner) Box
- 12720/08/2013Jam Inside
- 12820/08/2013Clean the corona wire
- 12920/08/2013Replace Drum
- 13008/08/2013Replace Toner
- 13118/06/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13218/06/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13325/04/2013I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 13425/04/2013Missing image at thin line.
- 13525/04/2013What are supported file formats for the direct print feature?
- 13625/04/2013The color of printouts are not what I expected.
- 13725/04/2013How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 13825/04/2013Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 13925/04/2013Out of Memory
- 14025/04/2013Install extra memory
- 14128/02/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 14215/01/2013I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 14313/11/2012Turn the Toner Save Mode on or off.
- 14412/11/2012Drums End Soon/ Drum End Soon(X)
- 14502/11/2012Drum Error (Drum!)
- 14613/09/2012Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 14707/09/2012I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 14803/09/2012Reset the network settings to the factory default
- 14903/09/2012Disable the APIPA protocol
- 15011/06/2012No Paper