FAQs & Troubleshooting
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235 Results
- 101Important points for specifying the scan area (Linux)
- 102Uninstall Scan-key-tool. (Linux)
- 103How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 104I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 105I get a TS error when trying to print on a wireless network.
- 106Install PaperPort™ 12SE onto Windows 10.
- 107Windows 10 Support Information
- 108When copying one side of a two-sided document, the printed copy shows both sides of the document.
- 109Possible solutions for print quality issues
- 110Unpack your Brother machine
- 111Install the built-in drivers (For Windows 8 and Windows 10)
- 112A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 113Print the WLAN report
- 114What is the Network Shared printing?
- 115I can print but cannot scan via network. (For Windows)
- 116Scan and save a document in PDF format for Windows (Scan to File)
- 117How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 118I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 119I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 120My machine prints documents in inverted colors after updating to Android™ 14.
- 121I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 122Add your Brother machine with AirPrint (macOS)
- 123I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 124Configure and use the Scan Key Tool (Linux)
- 125Cannot print after a Windows 10 update (June 2020)
- 126Check the remaining ink or toner level (Linux)
- 127My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 128The downloaded driver's name is different from my machine's name. (Linux)
- 129Uninstall the scanner driver. (Linux)
- 130I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 131I am unable to print from a client PC to a printer on a print server. (Linux)
- 132To install the printer driver easily using a tool. (Linux)
- 133I want to print using CUPS while keeping SELinux enabled. (Linux)
- 134Firewall port requirements of the Scan Key Tool (Linux)
- 135Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 136Scan a document using Brother iPrint&Scan. (macOS only)
- 137(Video) Update the Driver or Firmware for your Brother machine
- 138Update the Driver or Firmware for your Brother machine
- 139I cannot print on a wireless (Wi-Fi) network (Windows)
- 140Connect your Brother machine to your mobile device via a wireless router or access point.
- 141How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 142A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 143I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 144When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 145I cannot save a file downloaded from the Brother support website (For Windows)
- 146A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 147I cannot view the HTML format manual (web manual).
- 148The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 149Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 150Use the Network Connection Repair Tool (Windows)