FAQs & Troubleshooting
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269 Results
- 101The edge of glossy paper is smudged.
- 102My machine does regular cleaning cycles in the night. How can I correct this?
- 103Clean the Paper Pick-up Rollers
- 104Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 105Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 106Can I transfer faxes to the PC when my machine has a mechanical problem?
- 107Print a Fax Stored in the Machine's Memory
- 108I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 109The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 110I cannot install Brother drivers on Debian 10 or later (Linux)
- 111Where can I download Brother iPrint&Scan application for Mac?
- 112Install BRAdmin Professional 3
- 113I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 114Set up your Brother machine on a wireless network.
- 115Turn Off the Show Status Monitor Feature (Windows®)
- 116Clean the Base Pad
- 117Remove Paper Scraps Jammed in the ADF
- 118When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 119Install PaperPort™ 12SE / 14SE (Windows)
- 120Printing result in Windows Photo Viewer is light.
- 121Enable the Brother machine's network interface.
- 122Open the Control Panel (For Windows)
- 123The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 124After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 125I am sharing my Brother machine. I can print but cannot scan.
- 126Verify if the Brother machine has a dial tone
- 127One or more of my colors are not printing (blank).
- 128Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 129I cannot find some options in the Print dialog box (macOS 11 or later)
- 130Add your Brother machine with AirPrint (macOS)
- 131Configure and use PC-FAX (CUPS) (Linux)
- 132The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 133When I print images, the quality is not good (Linux)
- 134My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 135The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 136Large characters are printed incorrectly. (Linux)
- 137The driver installation finished successfully but I cannot print. (Linux)
- 138When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 139I installed scan-key-tool, but it does not work. (Linux)
- 140When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 141Delete a network scanner entry. (Linux)
- 142Uninstall the scanner driver. (Linux)
- 143Uninstall Scan-key-tool. (Linux)
- 144I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 145I am unable to print from a client PC to a printer on a print server. (Linux)
- 146To install the printer driver easily using a tool. (Linux)
- 147I want to print using CUPS while keeping SELinux enabled. (Linux)
- 148Firewall port requirements of the Scan Key Tool (Linux)
- 149Printing is slow or printed images are too dark (Windows)
- 150Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)