FAQs & Troubleshooting
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228 Results
- 101Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 102Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 103I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 104Scan a document and e-mail it as an attachment. (For Windows)
- 105Locate files scanned with ControlCenter2 (For Macintosh)
- 106I cannot print from my computer via USB.
- 107Ink Low
- 108Scan an image and insert it in a Windows XP application
- 109Scan a document from a Windows Vista application
- 110Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 111I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 112Can I adjust the Sleep Mode setting?
- 113Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 114I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 115Configure the Scan to Email Feature (Linux)
- 116What driver package format is supported by my Linux distribution?
- 117My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 118"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 119Scan a document using Brother iPrint&Scan. (macOS only)
- 120Use the Network Connection Repair Tool (Windows)
- 121Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 122Print the WLAN report
- 123Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 124Scan a document and e-mail it as an attachment (For Macintosh)
- 125After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 126What is the Network Shared printing?
- 127How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 128Scan and save a document in PDF format for Windows (Scan to File)
- 129Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 130I cannot scan via USB. (Mac OS X)
- 131I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 132Is there a Brother machine which is compatible with Mac Airport stations?
- 133When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 134In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 135The keys on the control panel do not respond or triple beep when I press them.
- 136Clean the Scanner to improve the copy or fax quality.
- 137Is there any way to reduce Ink consumption?
- 138Uninstall the Brother Software and Drivers (Windows)
- 139I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 140Configure and use the Scan Key Tool (Linux)
- 141The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 142The downloaded driver's name is different from my machine's name. (Linux)
- 143The driver installation finished successfully but I cannot print. (Linux)
- 144I installed scan-key-tool, but it does not work. (Linux)
- 145Command List of brscan. (Linux)
- 146Important points for specifying the scan area (Linux)
- 147Uninstall the scanner driver. (Linux)
- 148Uninstall Scan-key-tool. (Linux)
- 149I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 150I cannot install the Brother printer driver (macOS 10.15 or earlier)