FAQs & Troubleshooting
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128 Results
- 51How to install the rechargeable Li-ion Battery (Optional)
- 52How do I reset network setting?
- 53How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 54Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 55Will my printer automatically turn itself off?
- 56How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 57I have an occasional printing problem.
- 58I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 59How do I disable broadcasting the printer to AirPrint-compatible devices?
- 60How can I connect the printer to my mobile device via Wi-Fi®?
- 61How do I connect the printer to my computer via Wi-Fi®?
- 62How to identify the printer's firmware version
- 63How to share your printer in Windows 7 in a network-shared environment.
- 64"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 65The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 66How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 67Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 68I cannot print from the printer in a network-shared environment.
- 69How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 70How do I install the Software for wireless network environment using the installer CD-ROM and temporarily using a USB cable?
- 71How do I install the software using a USB cable? (for Windows)
- 72How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 73How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 74The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 75I cannot communicate with the printer during installation. (Communication error message is displayed.)
- 76The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 77How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 78How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 79Can I print out the printer settings?
- 80I connected multiple printers of the same model to one computer but can only print from one of them.
- 81The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 82Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 83How to install Brother software on a computer not connected to the Internet
- 84The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 85(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 86How to open the Devices and Printers window
- 87P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 88How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 89How to use the RJ Utility (for Windows)
- 90Error messages do not appear when using the USB connection of my printer.
- 91How do I switch to and use the mass storage mode?
- 92Wi-Fi® indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
- 93The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 94The printer automatically turns off when not used for a while.
- 95The print result is blurred/white lines appear on my prints, or the print result is too dark to read and sometimes the paper cannot be fed correctly. What should I do?
- 96The printed result does not appear as expected.
- 97I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 98The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 99Can I directly operate my printer from a self-developed application software and print a label?
- 100Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)