FAQs & Troubleshooting
![]() |
Popular |
225 Results
- 51Configure the Scan to Email Feature (Linux)
- 52Configure and use the Scan Key Tool (Linux)
- 53Cannot print after a Windows 10 update (June 2020)
- 54The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 55I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 56Paper size settings are unavailable when I print from OpenOffice (Linux)
- 57My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 58The downloaded driver's name is different from my machine's name. (Linux)
- 59The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 60I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 61When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 62Delete a network scanner entry. (Linux)
- 63How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 64All print jobs are aborted and nothing is printed. (Linux)
- 65I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 66To install the printer driver easily using a tool. (Linux)
- 67Windows 10 Support Information
- 68Check the firmware version.
- 69Open the Control Panel (For Windows)
- 70Install the built-in drivers (For Windows 8 and Windows 10)
- 71Open the "Scanners and Cameras" and Properties.
- 72What is the difference between the toner cartridge and the drum unit?
- 73What is the maximum number of recipients when broadcasting a fax?
- 74I cannot print from my computer via USB.
- 75When I scan a document using ControlCenter, the scanned file size is too big.
- 76When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 77I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 78I can receive a fax, but cannot receive a telephone call.
- 79Duplex Copy (1-sided to 2-sided)
- 80Make copies using my Brother machine.
- 81Can I check the remaining life of my Brother machine's drum?
- 82Scan a document from the Windows Vista Photo Gallery
- 83Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 84How do I clean the drum unit?
- 85When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 86In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 87Scan a document in Mac OS X 10.7.
- 88Scan a document from a Windows XP application
- 89When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 90When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 91Uninstall the drivers. (Mac OS X 10.5)
- 92How do I clear the message "MFC is Busy" or "Connect Failure"?
- 93When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 94Why are the faxes I send always received with a black vertical line down the page?
- 95What does "COMM.ERROR" on the LCD display mean?
- 96I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 97How do I adjust my Brother machine's Sleep Mode setting?
- 98What is MFL-Pro Suite Software?
- 99Can I buy any MICR toner?
- 100Uninstall the drivers (Windows)