FAQs & Troubleshooting
![]() |
Popular |
145 Results
- 51Uninstall the scanner driver. (Linux)
- 52When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 53Download a file from the "Downloads" section and save it to Windows 8 computer.
- 54Can I use AirPrint with my Brother machine?
- 55A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 56I cannot scan via USB. (Mac OS X)
- 57No Paper
- 58Toner Low
- 59When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 60Drum End Soon
- 61Clean the scanner to improve the copy or fax quality.
- 62Clean the corona wire of the drum unit.
- 63I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 64Configure the Scan to Email Feature (Linux)
- 65Configure and use the Scan Key Tool (Linux)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67Delete a network scanner entry. (Linux)
- 68I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 69Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 70Check the firmware version.
- 71"Offline" appears on the Status Monitor.
- 72Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 73Scan a document and e-mail it as an attachment (For Macintosh)
- 74Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 75Verify if the Brother machine has a dial tone
- 76How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 77Scan using XSane or GIMP (Linux)
- 78My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 79Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 80I installed scan-key-tool, but it does not work. (Linux)
- 81Command List of brscan. (Linux)
- 82I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 83Send a fax using PC-FAX with LPD/LPRng (Linux)
- 84I want to print using CUPS while keeping SELinux enabled. (Linux)
- 85Uninstall printer drivers (Linux)
- 86How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 87A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 88I can see some steam or moisture from the vents when printing.
- 89Open the "Scanners and Cameras" and Properties.
- 90What is the difference between the toner cartridge and the drum unit?
- 91Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 92Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 93Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 94The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 95Receive faxes on the computer for Windows (PC-FAX Receive)
- 96Send a PC-FAX
- 97When I scan a document using ControlCenter, the scanned file size is too big.
- 98Is my Brother machine compatible with third party print servers?
- 99Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 100Why doesn't my Brother machine have a dial tone?