FAQs & Troubleshooting
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139 Results
- 51I cannot print from my computer via USB.
- 52I cannot print from my computer via network. (For Macintosh)
- 53I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 54When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 55I cannot use the "Modules Update" button on Web BRAdmin.
- 56All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 57Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 58Uninstall the drivers. (Mac OS X 10.5)
- 59How can I clean the inside of the printer?
- 60Printouts have a curl or wave.
- 61Printouts (envelopes) have creases.
- 62Lines appears across the page.
- 63How can I clean the corona wire of the drum unit?
- 64I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 65What can happen if the wrong paper is used in your machine.
- 66Can I print using the IPP protocol on Windows XP?
- 67What is the printable area per page?
- 68What is the BRAdmin Professional software used for?
- 69What is the recommended paper?
- 70I cannot install the driver when using the Driver Install Tool. (Linux)
- 71Paper size settings are unavailable when I print from OpenOffice (Linux)
- 72Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 73The driver installation finished successfully but I cannot print. (Linux)
- 74I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 75I am unable to print from a client PC to a printer on a print server. (Linux)
- 76I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 77I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 78What is the difference between the toner cartridge and the drum unit?
- 79I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 80Windows 7 Support Information
- 81There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 82I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 83Why does the Drum LED blink ?
- 84Printouts have toner specks.
- 85Black toner marks appear across the page.
- 86I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 87Printouts are with gray background.
- 88I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 89What is the best printer driver to use-the PCL or BR-Script driver?
- 90Uninstall the printer drivers (For Windows)
- 91How do I clear paper jams?
- 92White spots appear in areas of dense black printing.
- 93Vertical black lines appear on the printout.
- 94Cannot print after a Windows 10 update (June 2020)
- 95The downloaded driver's name is different from my machine's name. (Linux)
- 96I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 97Large characters are printed incorrectly. (Linux)
- 98Print command (cupswrapper) (Linux)
- 99All print jobs are aborted and nothing is printed. (Linux)
- 100I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)