FAQs & Troubleshooting
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171 Results
- 51Pre-Required Procedures (Linux)
- 52The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 53I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 54What is the Network Shared printing?
- 55Can I print from and scan to iPhone, iPod touch and iPad?
- 56I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 57I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 58Windows 7 Support Information
- 59I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 60What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 61I updated the Web BRAdmin and cannot enable the logging function.
- 62Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 63What kind of paper should I avoid?
- 64Can my printer send me an e-mail if there is a problem?
- 65How do I monitor the status of the printer?
- 66What kind of USB cable should I use?
- 67I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 68The printer prints unexpectedly or it prints garbage.
- 69The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 70How can I change the IP address using the ARP and PING commands?
- 71Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 72What kind of paper can I use?
- 73Printouts have a curl or wave.
- 74White lines appears down the page.
- 75Can I use non-Brother or third party supplies with the Brother machine?
- 76Can I print from DOS applications?
- 77What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 78When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 79How do I factory reset the print server?
- 80My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 81Where do I find the complete User's Guide?
- 82My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 83Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85Print command (cupswrapper) (Linux)
- 86I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 87I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 88I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 89I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 90Uninstall printer drivers (Linux)
- 91Open the Control Panel (For Windows)
- 92What is the difference between the toner cartridge and the drum unit?
- 93When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 94I cannot print from my computer via USB.
- 95I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 96I cannot print from my computer via network. (For Macintosh)
- 97I cannot print from my computer via network. (For Windows)
- 98Why are the alarm and data lights on?
- 99How can I use the BRAdmin Professional Software to View and change printer information?
- 100When do I need to upgrade the printer memory?