FAQs & Troubleshooting
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157 Results
- 51Cannot print after a Windows 10 update (June 2020)
- 52Paper size settings are unavailable when I print from OpenOffice (Linux)
- 53Large characters are printed incorrectly. (Linux)
- 54All print jobs are aborted and nothing is printed. (Linux)
- 55I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 56To install the printer driver easily using a tool. (Linux)
- 57I want to print using CUPS while keeping SELinux enabled. (Linux)
- 58I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 59When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 60I cannot print from my computer via USB.
- 61I cannot print from my computer via network. (For Windows)
- 62Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 63How can I use the BRAdmin Professional Software to View and change printer information?
- 64What kind of labels and transparencies can I use?
- 65How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 66How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 67Using the PING command to troubleshoot problems.
- 68Where do I find a Parallel or USB interface cable?
- 69What kind of USB cable should I use?
- 70When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 71The printer prints unexpectedly or it prints garbage.
- 72Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 73Why are the ready and alarm lights blinking?
- 74Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 75Why does the Drum LED light?
- 76How can I change the IP address using the ARP and PING commands?
- 77Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 78Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 79I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 80When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 81White lines appears down the page.
- 82Can I use non-Brother or third party supplies with the Brother machine?
- 83What can happen if the wrong paper is used in your machine.
- 84How do I install additional memory?
- 85Print on envelopes.
- 86Where do I find the complete User's Guide?
- 87The printed letters are slanted, positioned incorrectly.
- 88Vertical black lines appear on the printout.
- 89Print command (LPR) (Linux)
- 90Print command (cupswrapper) (Linux)
- 91I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 92I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 93When printing with monochrome laser printer, the print position shifts. (Linux)
- 94Pre-Required Procedures (Linux)
- 95What is the difference between the toner cartridge and the drum unit?
- 96The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 97What is the Network Shared printing?
- 98I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 99In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 100Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?