FAQs & Troubleshooting
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120 Results
- 51How can I re-install the drivers?
- 52When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 53How can I clear the "PLS OPEN COVER" error message on LCD?
- 54What does "MACHINE ERROR XX" mean?
- 55I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 56Can I buy any MICR toner?
- 57I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 58When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 59Vertical streaks appear in my copies.
- 60I cannot install Brother drivers on Debian 10 or later (Linux)
- 61What driver package format is supported by my Linux distribution?
- 62The downloaded driver's name is different from my machine's name. (Linux)
- 63Large characters are printed incorrectly. (Linux)
- 64The driver installation finished successfully but I cannot print. (Linux)
- 65Print command (LPR) (Linux)
- 66When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 67Print command (cupswrapper) (Linux)
- 68I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 69All print jobs are aborted and nothing is printed. (Linux)
- 70I am unable to print from a client PC to a printer on a print server. (Linux)
- 71I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 72I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 73I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 74To install the printer driver easily using a tool. (Linux)
- 75Windows 10 Support Information
- 76The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 77Open the Control Panel (For Windows)
- 78Install the built-in drivers (For Windows 8 and Windows 10)
- 79The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 80How to identify your Operating System (OS).
- 81I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 82Change or delete an existing One Touch or Speed Dial number.
- 83Do I need a telephone line to send and receive faxes with my Brother machine?
- 84I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 85Change the printer driver settings (Windows/macOS)
- 86The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 87Functions supported in the Windows 7 built-in drivers
- 88Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 89I can receive a fax, but cannot receive a telephone call.
- 90The paper is skewed when it's printed.
- 91I cannot print with Windows Vista 64bit.
- 92How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 93I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 94When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 95I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 96I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 97Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 98The keys on the control panel do not respond.
- 99When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 100How can I clear the "PAPER JAM" error message?