FAQs & Troubleshooting
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171 Results
- 51The printer status is Offline or Paused.
- 52Ink Low
- 53Paper Size Mismatch / Size Mismatch
- 54Can third party ink be used to refill the ink tanks?
- 55What is the recommended paper?
- 56Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 57What driver package format is supported by my Linux distribution?
- 58I am unable to print from a client PC to a printer on a print server. (Linux)
- 59Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 60Check the firmware version.
- 61Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 62Refill Ink
- 63Cannot print after a Windows 10 update (June 2020)
- 64My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 65The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 66I installed scan-key-tool, but it does not work. (Linux)
- 67When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 68Important points for specifying the scan area (Linux)
- 69Uninstall Scan-key-tool. (Linux)
- 70I want to print using CUPS while keeping SELinux enabled. (Linux)
- 71Firewall port requirements of the Scan Key Tool (Linux)
- 72Correct the Paper Feed to Clear Vertical Lines
- 73Scan to Email Attachment
- 74Save Scanned Data to a Folder as a PDF File
- 75Install PaperPort™ 12SE / 14SE (Windows)
- 76Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 77The edge of glossy paper is smudged.
- 78Change the printer driver settings (Windows/macOS)
- 79My machine does regular cleaning cycles in the night. How can I correct this?
- 80Clean the Paper Pick-up Rollers
- 81Clean the Paper Feed Rollers
- 82Out of Memory
- 83Where can I find my Brother machine's serial number?
- 84Clean the Scanner
- 85Set Sleep Mode Countdown
- 86Uninstall the Brother Software and Drivers (Windows)
- 87I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 88I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 89Configure and use the Scan Key Tool (Linux)
- 90When I print images, the quality is not good (Linux)
- 91The downloaded driver's name is different from my machine's name. (Linux)
- 92Large characters are printed incorrectly. (Linux)
- 93The driver installation finished successfully but I cannot print. (Linux)
- 94Command List of brscan. (Linux)
- 95Delete a network scanner entry. (Linux)
- 96How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 97I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 98To install the printer driver easily using a tool. (Linux)
- 99Uninstall printer drivers (Linux)
- 100Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)