FAQs & Troubleshooting
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235 Results
- 51Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 52Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 53Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 54Self-Diagnostic
- 55Clean the paper pick-up roller
- 56Envelope creases
- 57What is the recommended paper?
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 60I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 61Turn the Toner Save Mode on or off.
- 62Add your Brother machine with AirPrint (macOS)
- 63I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 64Check the remaining ink or toner level (Linux)
- 65Enable the Brother machine's network interface.
- 66Load paper in the paper tray
- 67Printing/ Scanning with a mobile device
- 68Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 69How to identify your Operating System (OS).
- 70Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 71Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 72Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 73White lines across the page
- 74Reset the network settings to the factory default
- 75My machine prints documents in inverted colors after updating to Android™ 14.
- 76The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 77Uninstall Scan-key-tool. (Linux)
- 78My Brother machine has no power.
- 79I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 80Scan a document using Brother iPrint&Scan. (macOS only)
- 81I cannot print using my Brother machine on a wireless network (Mac)
- 82When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 83(Video) Unpack your Brother machine
- 84Open the Control Panel (For Windows)
- 85Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 86Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 87The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 88A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 89Scan a text document and convert it into a text file (For Windows)
- 902-sided Disable or 2-sided Disabled
- 91The printer status is Offline or Paused.
- 92Scan and save a document in PDF format for Windows (Scan to File)
- 93Scan multiple pages into one file instead of each scan being saved as a separate file.
- 94Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 95Toner Low or Prepare New Toner Cartridge
- 96Smudges on printed pages (Poor fixing)
- 97In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 98Out of Memory
- 99Toner specks
- 100Lines across the page