FAQs & Troubleshooting
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- 51Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 52Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 53Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 54Change the printer driver settings (Windows/macOS)
- 55I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 56I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 57Which E-mail packages are compatible with ControlCenter3?
- 58I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 59When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 60What kind of memory can I use?
- 61Colored lines appear across the page.
- 62What is the BRAdmin Professional software used for?
- 63Color around the edge of printing is incorrect.
- 64How do I clean the drum unit?
- 65Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 66I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 67I installed scan-key-tool, but it does not work. (Linux)
- 68Command List of brscan. (Linux)
- 69I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 70I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 71Can I print on transparencies e.g. for overhead projectors?
- 72I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 73Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 74I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 75Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 76I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 77I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 78I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 79I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 80How do I replace the belt unit?
- 81How do I replace the waste toner box?
- 82How do I clean the scanner to improve the copy quality?
- 83The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 84Spots are printed at 75mm.
- 85White streaks or bands appear down the page.
- 86The error message "Out of Memory" appears on the LCD.
- 87What can happen if the wrong paper is used in your machine.
- 88The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 89When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 90I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 91Configure the Scan to Email Feature (Linux)
- 92Scan using XSane or GIMP (Linux)
- 93ControlCenter3 displays a blank screen at startup (Windows)
- 94The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 95Open the "Scanners and Cameras" and Properties.
- 96What is the Network Shared printing?
- 97I cannot print from my computer via USB.
- 98I updated the Web BRAdmin and cannot enable the logging function.
- 99Scan a document from a Windows Vista application
- 100How do I replace the waste toner box?