FAQs & Troubleshooting
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238 Results
- 51When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 52How do I know the current network configuration?
- 53Configure the Scan to Email Feature (Linux)
- 54Configure and use the Scan Key Tool (Linux)
- 55Scan using XSane or GIMP (Linux)
- 56My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 57Uninstall the scanner driver. (Linux)
- 58Uninstall Scan-key-tool. (Linux)
- 59I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 60I want to print using CUPS while keeping SELinux enabled. (Linux)
- 61Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 62The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 63Scan and save a document in PDF format (Scan to File)
- 64I cannot scan via USB. (Mac OS X)
- 65I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 66I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 67Load envelopes, labels, or thick paper into the manual feed slot.
- 68I updated the Web BRAdmin and cannot enable the logging function.
- 69Does NC-2200w work with Windows Vista?
- 70I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 71Scan a document in Mac OS X 10.6.
- 72When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 73Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 74Replace the drum unit.
- 75I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 76Replace the toner cartridge
- 77I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 78Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 79The driver installation finished successfully but I cannot print. (Linux)
- 80I cannot scan when using SELinux (Security-Enhanced Linux)
- 81I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 82Important points for specifying the scan area (Linux)
- 83How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 84Configure scan settings without administrator privileges (Linux)
- 85I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 86Pre-Required Procedures (Linux)
- 87Protect your Brother machine against unauthorised access over the network
- 88The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 89How to identify your Operating System (OS).
- 90The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 91A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 92I cannot print from my computer via USB.
- 93Check the IP addresses of your PC and the Brother machine
- 94Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 95How do I adjust the beeper volume on my Brother machine?
- 96I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 97I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 98My Brother machine misfeeds paper.
- 99I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 100I'm scanning multiple pages to be emailed to one email address using Scan to Email from the Brother Control Center 2.0. An email message is being created for each page.