FAQs & Troubleshooting
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288 Results
- 51Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 52Download a file from the "Downloads" section and save it to Windows 8 computer.
- 53Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 54Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 55Print a web page from iPrint&Scan when using an Android™ mobile device.
- 56Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 57Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 58I cannot make borderless prints.
- 59How to identify your Operating System (OS).
- 60Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 61Important points you need to confirm before configuring your Brother machine for a wireless network.
- 62Locate files scanned with ControlCenter2 (For Macintosh)
- 63Discover the MAC address of the Brother network card
- 64I cannot print from my computer via USB.
- 65The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 66I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 67I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 68I cannot scan via USB. (Mac OS X)
- 69Scan multiple pages into one file instead of each scan being saved as a separate file.
- 70Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 71How do I make copies using my Brother machine?
- 72I cannot remove red-eye.
- 73Is my Brother machine compatible with Windows Vista?
- 74When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 75Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 76How do I clear the message "Unable to..." or "... Unable" ?
- 77When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 78Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 79I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 80When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 81I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 82I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84When I print images, the quality is not good (Linux)
- 85"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 86I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 87I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 88When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 89I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 90When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 91Delete a network scanner entry. (Linux)
- 92Important points for specifying the scan area (Linux)
- 93Print command (cupswrapper) (Linux)
- 94I am unable to print from a client PC to a printer on a print server. (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96I want to print using CUPS while keeping SELinux enabled. (Linux)
- 97Install FaceFilter Studio onto Windows 10.
- 98Use the Network Connection Repair Tool (Windows)
- 99Open the Status Monitor
- 100Open the Control Panel (For Windows)