FAQs & Troubleshooting
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232 Results
- 51When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 52What is the BRAdmin Professional software used for?
- 53I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 54I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 55I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 56When I print images, the quality is not good (Linux)
- 57Paper size settings are unavailable when I print from OpenOffice (Linux)
- 58Important points for specifying the scan area (Linux)
- 59All print jobs are aborted and nothing is printed. (Linux)
- 60I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 61I am sharing my Brother machine. I can print but cannot scan.
- 62I can print but cannot scan via network. (For Mac)
- 63I cannot use the "Modules Update" button on Web BRAdmin.
- 64The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 65What is MFL-Pro Suite Software?
- 66I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 67Configure the Scan to Email Feature (Linux)
- 68Print command (LPR) (Linux)
- 69I cannot save a file downloaded from the Brother support website (For Windows)
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 72I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 73I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 74When I print photos, the color quality is not good.
- 75The ink cartridges run out very quickly. Is there any reason for that?
- 76The print speed is very slow when I use XML Paper Specification Printer Driver.
- 77Create or view a XML Paper Specification document
- 78I cannot remove red-eye.
- 79When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 80Which E-mail packages are compatible with ControlCenter3?
- 81Can third party ink be used to refill the ink cartridges?
- 82When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 83I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 84One or more of my colors are not printing (blank). What can I do?
- 85Scan a document in Windows 8 and Windows 10.
- 86When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 87Where can I find my Brother machine's serial number?
- 88Set the date and time
- 89How do I replace the Ink Cartridge?
- 90When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 91While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 92I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 93I cannot install Brother drivers on Debian 10 or later (Linux)
- 94What driver package format is supported by my Linux distribution?
- 95When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 96Command List of brscan. (Linux)
- 97Uninstall Scan-key-tool. (Linux)
- 98How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 99I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 100I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)