FAQs & Troubleshooting
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212 Results
- 51When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 52I am unable to print from a client PC to a printer on a print server. (Linux)
- 53I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 54Uninstall printer drivers (Linux)
- 55When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 56Open the "Scanners and Cameras" and Properties.
- 57Can I print from or scan to Android™ Smartphone?
- 58My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 59How do I clear the message "Cannot Detect" from the display?
- 60Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 61The print speed is very slow when I use XML Paper Specification Printer Driver.
- 62Print using only the black ink cartridge when the Color cartridges have run out.
- 63Why is it necessary for my machine to go through regular cleaning cycles?
- 64Scan a document in Mac OS X 10.7.
- 65Paper Jam
- 66Where can I find my Brother machine's serial number?
- 67Uninstall the Brother Software and Drivers (Windows)
- 68I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 69I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 70Configure and use the Scan Key Tool (Linux)
- 71The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 72I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 73"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 74Print command (LPR) (Linux)
- 75I installed scan-key-tool, but it does not work. (Linux)
- 76Delete a network scanner entry. (Linux)
- 77Important points for specifying the scan area (Linux)
- 78How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 79Print command (cupswrapper) (Linux)
- 80All print jobs are aborted and nothing is printed. (Linux)
- 81I want to print using CUPS while keeping SELinux enabled. (Linux)
- 82Check the firmware version.
- 83When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 84I cannot find some option in the Printing preferences. (For Windows)
- 85Install the built-in drivers (For Windows 8 and Windows 10)
- 86The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 87The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 88Locate files scanned with ControlCenter2 (For Macintosh)
- 89Locate files scanned with ControlCenter3 (For Windows)
- 90The edge of glossy paper is smudged.
- 91Windows 7 Support Information
- 92Is my Brother machine compatible with third party print servers?
- 93I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 94When I make a copy the image or text is cut off. What can I do?
- 95When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 96I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 97Wrong Paper Size
- 98Scan a document from the Windows Vista Photo Gallery
- 99When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 100Which E-mail packages are compatible with ControlCenter3?