FAQs & Troubleshooting
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163 Results
- 51My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 52When I select [Font] and increase the font size, the text does not enlarge. (P-touch Design&Print)
- 53What tapes are suitable for QR code printing?
- 54I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 55How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 56Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 57The tape got jammed or stuck in the printer.
- 58If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 59Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 60The fabric tape became detached after washing.
- 61How to delete the registry information and files related to the printer driver
- 62How do I set a tape cassette?
- 63When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 64I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 65Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 66What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 67What iOS mobile application can I use?
- 68Using the Printer Setting Tool (for Mac)
- 69How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 70When I try to print the printer information, the red lamp flashes and the print does not start.
- 71How to identify the printer's firmware version
- 72Can I use the app with my iPad? (iPrint&Label)
- 73Where can I download Brother iPrint&Label? (iPrint&Label)
- 74Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 75How to change the rechargeable Li-ion battery
- 76(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 77How do I print vertical text? (P-touch Editor 5.x for Windows)
- 78My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 79How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 80Printing is not possible. (P-touch Editor5.3 for Mac)
- 81How is the print head cleaning cassette used?
- 82Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 83I cannot insert or remove the tape cassette.
- 84How to install Brother software on a computer not connected to the Internet
- 85When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 86Can I change the barcode protocol inside the templates? (iPrint&Label)
- 87Using the Printer Setting Tool (for Windows)
- 88Using the Device settings (for Windows)
- 89There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 90The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 91"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 92Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 93How do I uninstall the printer driver?
- 94The top and base layers of the laminated tape are misaligned.
- 95How to use the Numbering function (P-touch Editor 5.x for Windows)
- 96Why doesn't my machine turn on when the Power button is pressed?
- 97The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 98How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 99How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 100Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)