FAQs & Troubleshooting
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366 Results
- 51Change the printer driver settings (Windows/macOS)
- 52The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 53The printer status is Offline or Paused.
- 54When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 55No Paper Fed
- 56Can I use voice mail on the same line as my Brother machine?
- 57When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 58I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 59I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 60I'm using Macintosh. What is the PreScan option used for?
- 61I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 62Where can I download Brother iPrint&Scan application for Mac?
- 63Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 64Can I print from and scan to iPhone, iPod touch and iPad?
- 65Add your Brother machine with AirPrint (macOS)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 70I get a TS error when trying to print on a wireless network.
- 71I cannot print using my Brother machine on a wireless network (Windows)
- 72Scan from the Brother iPrint&Scan application using Windows Phone.
- 73Combine multiple scanned documents into a single file with PaperPort™
- 74"Offline" appears on the Status Monitor.
- 75Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 76Printing/ Scanning with a mobile device
- 77The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 78I cannot make borderless prints.
- 79Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 80The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 81Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 82Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 83I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 84Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 85After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 86Unable to Print 7X
- 87High Temperature
- 88Can I print from or scan to Android™ Smartphone?
- 89No Ink Cartridge
- 90Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 91Why doesn't my Brother machine have a dial tone?
- 92Verify if the Brother machine has a dial tone
- 93Scan multiple pages into one file instead of each scan being saved as a separate file.
- 94Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 95Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 96Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 97Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 98I cannot print over a network using the XML Paper Specification Printer Driver.
- 99Cover is Open
- 100I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?