FAQs & Troubleshooting
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383 Results
- 51I cannot make borderless prints.
- 52The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 53Delete numbers stored in my Brother machine's Caller ID History.
- 54Unable to Print 5X
- 55Locate files scanned with ControlCenter2 (For Macintosh)
- 56My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 57Ink Low
- 58Cannot Detect
- 59Restrict access to certain operations on my Brother machine.
- 60No Paper Fed
- 61Print using only the black ink cartridge when the Color cartridges have run out.
- 62Where can I get FaceFilter Studio and what can I do with this application?
- 63I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 64Can third party ink be used to refill the ink cartridges?
- 65What is the recommended paper?
- 66Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 67Load paper in the paper tray.
- 68Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 69What type(s) of connections can I use with my Brother machine and a wireless network?
- 70Make a two-sided copy. (Duplex)
- 71Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 72Important points for specifying the scan area (Linux)
- 73I cannot save a file downloaded from the Brother support website (For Windows)
- 74Enable the Brother machine's network interface.
- 75Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 76What is Brother Web Connect?
- 77Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 78Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 79View and print received fax data from ControlCenter4 (For Windows)
- 80Unable to Print 7X
- 81Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 82Store a Speed Dial number from my Brother machine's Caller ID History.
- 83Printer Locked
- 84When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 85Scan and save a document in PDF format for Macintosh (Scan to File)
- 86Wrong Paper
- 87How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 88Scan a document from the Windows Vista Photo Gallery
- 89Store Address Book numbers on my Brother machine for easy dialing.
- 90One or more of my colors are not printing (blank).
- 91Transfer faxes to the PC when my machine has a mechanical problem.
- 92Out of Memory
- 93Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 94The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 95Confirm that a FAX I sent was received correctly.
- 96I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 97I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 98When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 99What is the BRAdmin Professional software used for?
- 100I'm using Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.