FAQs & Troubleshooting
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305 Results
- 51I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 52I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 53Can I use voice mail on the same line as my Brother machine?
- 54I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 55How do I clear the message "Document Jam" from the display?
- 56When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 57When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 58When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 59Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 60How do I improve the copy or fax quality?
- 61Can I use non-Brother or third party supplies with the Brother machine?
- 62What can happen if the wrong paper is used in your machine.
- 63I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 64My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 65Command List of brscan. (Linux)
- 66Uninstall the scanner driver. (Linux)
- 67The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 68Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 69Do I need a telephone line to send and receive faxes with my Brother machine?
- 70Verify if the Brother machine has a dial tone
- 71I updated the Web BRAdmin and cannot enable the logging function.
- 72Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 73How do I clear vertical lines or streaks that appear in the copies I made?
- 74I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 75Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 76How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 77Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 78Delete print jobs from the print queue.
- 79Open the Control Panel (For Windows)
- 80The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 81What is Brother iPrint&Scan?
- 82Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 83Print a web page from iPrint&Scan when using an Android™ mobile device.
- 84Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 85Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 86Open the "Scanners and Cameras" and Properties.
- 87Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 88Can I print from and scan to iPhone, iPod touch and iPad?
- 89I am sharing my Brother machine. I can print but cannot scan.
- 90Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 91The paper is skewed when it's printed.
- 92I cannot scan via USB. (Mac OS X)
- 93I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 94I am asked to enter a password when starting the Remote Setup application. What is the password?
- 95Can I set my Brother machine to forward the faxes I receive to another location?
- 96I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 97I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 98Scan a document from the Windows Vista Photo Gallery
- 99I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 100I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.