FAQs & Troubleshooting
Latest |
348 Results
- 5109/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5202/05/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5320/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5420/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5514/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5611/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5707/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5801/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6215/02/2022REPLACE DRUM
- 6310/11/2021Open the Control Panel (For Windows)
- 6412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6519/03/2021I get a TS error when trying to print on a wireless network.
- 6619/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6702/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6817/02/2021Set up your Brother machine on a wireless network.
- 6915/02/2021Print both sides of paper or a booklet automatically
- 7029/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7115/10/2020Install PaperPort™ 12SE onto Windows 10.
- 7227/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7316/07/2020Cannot print after a Windows 10 update (June 2020)
- 7406/07/2020Scan using XSane or GIMP (Linux)
- 7506/07/2020Important points for specifying the scan area (Linux)
- 7606/07/2020What driver package format is supported by my Linux distribution?
- 7726/06/2020Adjust the Brother machine's Sleep Time setting
- 7804/06/2020Check Connection
- 7902/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8013/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8111/05/2020Enable the Brother machine's network interface.
- 8206/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 8306/04/2020Delete a network scanner entry. (Linux)
- 8406/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 8503/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8603/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8727/11/2019Print command (LPR) (Linux)
- 8827/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8915/11/2019Print command (cupswrapper) (Linux)
- 9014/11/2019I cannot send a fax using PC-FAX (Windows 10)
- 9130/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9230/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9330/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9429/10/2019Pre-Required Procedures (Linux)
- 9529/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 9629/10/2019Large characters are printed incorrectly. (Linux)
- 9729/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 9829/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 9923/10/2019To install the printer driver easily using a tool. (Linux)
- 10025/07/2019Black lines down the page