FAQs & Troubleshooting
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139 Results
- 51P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 52How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 53Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 54What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 55The paper settings specified from the server computer are not reflected on the client computer.
- 56How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 57I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 58Creating a label with OpenOffice (Linux®)
- 59Installing a CA certificate
- 60Using Web Based Management
- 61How do I connect the printer to my computer via Wi-Fi®?
- 62"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 63The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 64How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 65I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 66Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 67The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 68When I print a long label or many labels continuously, printing suddenly stops.
- 69How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 70(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 71How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 72My printer has suddenly stopped printing.
- 73I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 74When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 75The driver installation finished successfully but I cannot print. (Linux®)
- 76I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 77I cannot print from the client computer to the printer on the print server. (Linux®)
- 78I cannot save the edited text file. (Linux®)
- 79I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 80I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 81Large characters are printed incorrectly. (Linux®)
- 82Disable or reconfigure SELinux. (Linux®)
- 83When printing using the RD roll, the print is out of alignment.
- 84The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 85The error message "Failed to acquire the current settings. Check that the correct model is connected and that the unit is correctly connected and turned on." appears when I try to aquire and change the current settings in printer driver.
- 86The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 87How do I transfer templates or other data from the computer to the printer?
- 88I connected multiple printers of the same model to one computer but can only print from one of them.
- 89(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 90My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 91How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 92The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 93(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 94How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 95Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 96I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 97The printing position shifts vertically or horizontally. (Linux®)
- 98All print jobs have been cancelled and nothing can be printed. (Linux®)
- 99I cannot print from GIMP on Linux.
- 100Are there any drivers available for FreeBSD? (Linux®)